Shipping Policy

Thank you for shopping at Pipo Craft! We are dedicated to delivering your orders as quickly and safely as possible. Below is everything you need to know about our shipping process.

1. Order Processing Time

• All orders are processed within 1 - 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification when your order has shipped.

• Note: Processing time may take slightly longer during peak holiday seasons or promotional events.

2. Shipping Rates & Delivery Estimates

We offer worldwide shipping. Shipping charges and estimated delivery times for your order will be calculated and displayed at checkout.

Destination	Estimated Delivery Time	Shipping Cost
United States & Canada	7 - 14 business days	Free on orders over [$50] / Otherwise [$4.99]
United Kingdom & Europe	8 - 14 business days	Free on orders over [$50] / Otherwise [$5.99]
Rest of the World	10 - 20 business days	Calculated at checkout

Disclaimer: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

3. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

 

You can track your package anytime through our Track Your Order page or via third-party tracking sites like 17track.net.

If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at support@pipocraft.com with your name and order number, and we will look into it for you.

4. Customs, Duties, and Taxes

Pipo Craft is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Incorrect Address & Delivery Issues

• Please ensure all delivery information is correct. If the address is incorrect or incomplete, it may result in delivery failure or delays.

• We are not responsible for orders delivered to the wrong address provided by the customer or packages lost/stolen after successful delivery confirmation.

6. Contact Us

If you have any further questions about our shipping policy, please don't hesitate to contact our support team at:

• Email: support@pipocraft.com

• Operating Hours: Mon - Fri, 9 AM - 6 PM EST